Toast Sub-processors

Last modified: January 31, 2023

Toast engages various service providers to support the provision of Toast Services (“Sub-processors”). In order to provide the relevant service, sub-processors may be required to process certain personal information. This website explains how Toast engages with various Sub-processors.

1. List of Sub-processors

Sub-processor name	Service Provided	Location
Amazon Web Services	Third party data hosting services for Toast platform	United States
Five9	Customer support and call center services	United States
Google	Email communication and storage for contract facilitation and operational purposes	United States
IBEX Global Solutions	Customer support and call center services	Nicaragua and United States
Litmos	Training services for merchant employees	United States
Mailjet (Mailgun)	Email marketing service	United States
Pendo	Chatbot and information assistant services	United States
Postman	HTTP request sharing tool to assess Toast APIs	United States
ServiceNow	Workforce and team task management for merchant employees	United States
Sutherland	Customer support and call center services	Mexico and United States
Symmetry	Payroll and tax withholding software	United States
Twilio/SendGrid	Communication platform for SMS and emails	United States

Toast will ensure that adequate data transfer mechanisms and appropriate technical and organizational measures are in place for each sub-processor listed on this page.

2. Updates to Sub-processor list

Due to the evolving nature of our business operations, our Sub-processors may change over time. To subscribe to receive updates to the Toast Sub-processor list by email, please complete the form below.

By entering your email and clicking submit, you agree to receive email communications regarding the Toast Sub-processor list.

You must have Javascript enabled in order to submit forms on our website. If you'd like to contact Toast please call us at:

(857) 301-6002

We’ll handle your info according to our privacy statement.