Issuing a Refund

You have two options to issue a customer a refund. Both options require you to first navigate to the Find Checks page.

Option 1: From the Find Checks page, search for the check. Select the check from the search results and select Fully Refund.

Option 2: From the Find Checks page, select the Find Checks Search Bar, select Actions from the menu drop down list, and select Refund.