Retention

‘‘The easier part is managing food. The hardest part is the people. That keeps me up at night.’’ — Josh, District Manager

Retention Articles

ARTICLE

Rally Your Team Around Core Values

Your restaurant is a voice in the community it serves. And your team is paying attention to it.

ARTICLE

Select a Management Model That Benefits Your Staff

New staff management models, like profit-sharing and open-book management, could make your team a whole lot happier.

Retention Guides

How-to Guide

How to Create an Employee Benefits Program

Benefits make your team happy and help your bottom line.

All Retention Resources

LATEST

A busy restaurant dining area - How to Create a Restaurant Staff Schedule

How-to Guide

The Fundamentals of Restaurant Employee Scheduling

Learn how to create a restaurant employee schedule that keeps your staff happy and your restaurant running smoothly.

Article

How to Help Reduce Restaurant Turnover Rates and Foster Retention

Actionable behavioral insights from real restaurant employee research to help improve your staff retention.

Article

How to Run a LGBTQIA+ Inclusive Restaurant

We're in the hospitality business. Extend that same hospitality to all your staff and guests, including those who are a part of the LGBTQIA+ community.

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Article

What is a Kitchen Appreciation Fee?

Kitchen fees are popping up at restaurants around the country. Here’s what you need to know.

Article

Service Charge vs. Tip: What Restaurants Need to Know

Service charges, tips, and gratuity — oh my! Let’s make sense of the various fees a restaurant may charge and how they fit into your restaurant’s tipping structure.

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