Toast Announces 2022 Customer Advisory Board Members

Jun 22, 2022

BOSTON, MA – June 21, 2022 – Toast (NYSE: TOST), the all-in-one digital technology platform built for restaurants, today announced its 2022 Customer Advisory Board (CAB). Composed of thought leaders from across the Toast customer community, the CAB is a team of advisors delivering trusted advice and guidance on the future of Toast and the restaurant community. Toast has carefully selected small-to-medium business (SMB) and enterprise customers to work closely with the company to provide feedback and discuss strategies that will help restaurants thrive.

“We’re committed to helping restaurants of all sizes thrive, and we’re inspired to keep investing in the future they deserve. In order to deliver on that mission, we know we must first look to our customers for feedback on where they need us most,” said Aman Narang, President and Co-Founder of Toast. “Toast’s Customer Advisory Board will aid in defining areas of growth and opportunities for the future of Toast and the restaurant industry. The entire Toast team is thrilled to welcome our new Customer Advisory Board members.”

Meet Toast’s new SMB CAB members:

Meet Toast’s new Enterprise CAB members:

"The synergy that comes from a CAB conversation/session is unparalleled. We are all working towards the same goal so for restauranteurs to be able to express their pain points and for Toast execs to take our ideas seriously is what sets a Toast apart," states Joy Zarembka, Chief Operations Officer, Busboys and Poets. "CAB allows for the opportunity to have hard but important conversations fueled by real-life scenarios. We are given insight to the brilliant Toast ideas that are forthcoming and asked to give commentary before it is fully-baked. Some of those small tweaks are the difference between a product that will dynamically change our business versus a module we will never buy or use."

"Being a part of Toast's Enterprise Customer Advisory Board is an important opportunity for our team," says Garrett Fadden, VP of Retail IT at Focus Brands. "I'm honored to work alongside this great group of leaders from national brands to help shape Toast's enterprise product roadmap and next-generation capabilities." 

The CAB will meet quarterly to discuss the opportunities and challenges of the Toast platform and restaurant community, while providing our customers with access to a dynamic community.  Toast utilizes this feedback to improve our customer experience and guide the direction of Toast’s existing and future solutions.

To learn directly from successful restaurant operators, managers, and workers, sign up for early access to Learn with Toast, video learning built for restaurant people. Learn how to start and grow your restaurant – whether you've got two minutes or 20. Learn with Toast helps restaurants of all sizes meet the moment – whether you're prepping for tonight's dinner rush or for the future.

About Toast

Toast [NYSE: TOST] is a cloud-based, all-in-one digital technology platform purpose-built for the entire restaurant community. Toast provides a comprehensive platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business across point of sale, payments, operations, digital ordering and delivery, marketing and loyalty, and team management. We serve as the restaurant operating system, connecting front of house and back of house operations across service models including dine-in, takeout, delivery, catering, and retail. Toast helps restaurants streamline operations, increase revenue, and deliver amazing guest experiences. For more information, visit