Toast Reveals Restaurant Technology in 2017 Industry Report

Oct 30, 2017

BOSTON, Massachusetts – October 30, 2017 – Toast, the all-in-one restaurant technology platform and one of the fastest-growing SaaS companies in the U.S., today unveiled its third annual Restaurant Technology in 2017 Industry Report. The findings cover both diner preferences and restaurateur perspectives.

Key findings include:

  • 95 percent of restaurateurs agree that technology improves business efficiency;
  • 81 percent of diners used a restaurant’s website to place an online order; and,
  • 82 percent of diners go out to eat at least once a week.

Commenting on what will have the greatest future impact on restaurant technology, David Scott Peters, founder of, said, “As technology gets less expensive and more systems talk with each other, software will get smarter and not only provide analytics, it will automatically tell the restaurant owner where the problems are and what they need to fix.”

To access the full report, visit Restaurant Technology in 2017.

Survey Methodology:

2,206 individuals gave complete responses to the 2017 Restaurant Technology survey. Of the respondents, 3% were under age 18, 69% were 18-39, 22% were 40-59, and 6% were age 60+. 59% were female, 37% were male, and 4% identified as other or preferred not to respond.


Founded by Steve Fredette, Aman Narang and Jonathan Grimm, Toast is a restaurant technology platform that enables customers to simplify and streamline all elements of their operation and deliver a better guest experience. Toast offers a mobile, cloud-based point of sale system (POS) that easily integrates with front-of-house, back-of-house, online ordering, gift card and loyalty programs, as well as labor and sales reporting. Since launching in 2013, the company has grown to over 500 employees. In 2017, Toast was named one of the world’s hottest cloud computing companies in the Forbes Cloud 100 and it announced raising over $100 million as part of its Series C financing. Learn more at


Karen DeVincent

PR and Branding Manager


About Toast

Toast [NYSE: TOST] is a cloud-based, all-in-one digital technology platform purpose-built for the entire restaurant community. Toast provides a comprehensive platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business across point of sale, payments, operations, digital ordering and delivery, marketing and loyalty, and team management. We serve as the restaurant operating system, connecting front of house and back of house operations across service models including dine-in, takeout, delivery, catering, and retail. Toast helps restaurants streamline operations, increase revenue, and deliver amazing guest experiences. For more information, visit