We have seen your feedback on our Food for Thought community forum, and are working hard to address your pain points. Over the summer, Emmanuelle shared an update on key initiatives and investments being made to your customer care experience. We'd like to share an update on the work we are doing to improve the customer experience and how your feedback informs our strategy.
We’ll then spend time answering any questions that are top of mind, as they relate to your customer care experience. So what questions do you have for Emmanuelle and our Customer Care team? Register and submit your questions to be answered during the AMA event.
Curious to know what types of questions to ask? Here's a few to get you started:
- Can you share more about improvements made to Toast Customer Care?
- What changes are you planning to make to customer care?